What does a Managed IT Services Provider do?

by | Managed Services

On a high level, you may know that outsourcing your IT needs can significantly improve efficiency, security, and overall productivity. From a day-to-day perspective, however, you may be a little less aware of what exactly that means for you, your systems, and your users. Here are a few detailed tasks to help you understand: What does a Managed IT Services Provider do?

  1. Fix or Optimize Wi-Fi: Say goodbye to those dreaded Wi-Fi dead zones and sluggish connections. An MSP can ensure your Wi-Fi network is running smoothly, keeping your team connected and productive.
  2. Install and Set Up Microsoft Teams: Collaboration made easy! Your MSP can set up Microsoft Teams for seamless communication and file sharing among your team members, whether they’re in the office or working remotely.
  3. Manage User Access Permissions and Credentials: Protect your sensitive data with proper user access management. Your MSP can handle permissions and credentials, ensuring that only authorized users have access to critical information.
  4. Procuring and Provisioning Devices: Need new laptops or smartphones for your team? Let your MSP take care of sourcing and setting up devices, so you can focus on growing your business.
  5. Providing Tech Support To Employees: No more frantic calls to your cousin’s friend’s nephew for tech support. With an MSP on your side, your employees can get fast, reliable tech support whenever they need it.
  6. Set Up Dual Monitors: Boost productivity with dual monitors! Your MSP can set up this game-changing workstation configuration for your team, making multitasking a breeze.
  7. Speed Up Computers To Run Efficiently: Slow computers slowing down your business? Not anymore! An MSP can optimize your systems to run efficiently, keeping your team productive and frustration-free.
  8. Install E-mail/Spam Protection: Keep those pesky spam emails at bay with robust e-mail and spam protection. Your MSP can set up filters and security protocols to safeguard your inbox from unwanted threats.
  9. Configure Office Equipment: From printers to scanners, your MSP can configure and troubleshoot office equipment, ensuring everything runs smoothly and minimizing downtime.
  10. Employee Screen Monitoring: Want to keep an eye on employee productivity without feeling like Big Brother? Your MSP can set up employee screen monitoring tools to help you track progress and identify areas for improvement.

If you’re concerned you or your solo IT person is getting bogged down with tech troubles that overwhelm the capacity to get anything else done, outsourcing to an MSP can be an affordable solution. An MSP can provide you with dedicated helpdesk support, IT product solution management, cybersecurity expertise, and any/all IT infrastructure strategy and support to help free up your time to run and grow your business. Learn more with a quick discovery call.

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