About Pearl

We believe that behind every problem is a person. At Pearl Solutions Group, we want our clients to be relieved and reassured that we’re there to help. We often say, we’re the IT pros you can actually talk to! We are here to solve your IT problems and coordinate and oversee long-term, strategic planning — both are important and required.

What concerns do you have for your business? Our team serves small to midsize businesses with 30-300 IT workers throughout the Midwest. Schedule a free IT Risk Assessment or Mobile Workforce Design Consultation.

 

Our Vision

The vision of Pearl Solutions Group is to be the IT and mobile workforce solution of choice for companies in the midwest by focusing on long-term customer relationships and always being proactive with our services and technical knowledge. 

Our Mission

The mission of Pearl Solutions Group is to provide best practice, enterprise-grade IT services, solutions and hardware to small to mid-size businesses with 30-300 technology workers. We add more value than expected with every interaction as we serve our customers in an honest and efficient way.   

Our Values

Integrity

Integrity is the foundation of all relationships and is not something you can make people feel you have. We promise to work with integrity with our clients, our partners and anyone that we do business with. If we do something wrong, we will do whatever it takes to make it right.

Customer Excellence

We are committed to our clients at every level. We talk about this in every meeting and at the proverbial water cooler so every person in our organization knows that the customer is the most important person and we must strive to be proactive in our effort to exceed expectations. 

Continual Learning

We are passionate about technology and how it can help solve business problems and save every business money if used correctly. That’s why we are always researching our market to see how we can help our clients leverage new technologies in new and amazing ways to help their business.

Employee Empowerment

The team at PSG knows they are the heart of our organization and that their success is the company’s success. We strive to give everyone the opportunity to further themselves and in turn providing more value to our clients over time. 

Servant Leadership

Every business deserves a leadership team that understands that real leadership it not given but earned. We work every day to earn the respect of our employees and clients by having humility and actively listening to the needs of those we are here to serve.

 

Our Brand Promises

  • Support with a smile
  • Calls answered by a real person
  • Daily update on your open ticket

Meet the Pearl Leadership Team

Gregg Smith

Gregg Smith

CEO | Sales

Floyd Bell

Floyd Bell

COO | Technical

Margaret Smith

Margaret Smith

Chairman |HR & Finance

Tim Heeley

Tim Heeley

Manager of Professional Services

Jennifer Wedemeier

Jennifer Wedemeier

Operations Manager

Chad Rhynerson

Chad Rhynerson

Director of Business Development

How can we help you solve IT?

Managed Services

Use our IT Operations when:

  • Your team needs 24/7 IT support
  • Users issues aren't being resolved in a timely manner
  • You require more from your current IT solution

Professional Services

Use our Consulting and Implementation Division when:

  • You’re interested in cloud services
  • You want a Microsoft Partner
  • You need to address your network or IT infrastructure

Cybersecurity

Use our Cybersecurity Services because:

  • You're not “too small” to be at risk
  • Your employees are not being trained to look for malicious emails
  • Your security plans are reactive

Mobile Workforce

Use our Mobile Workforce Division when:

  • Your fleet and field team need to be connected
  • Equipment must be standardized
  • Installation and technical support of equipment is required.

Pearls of wisdom

”We put the customer at the center of everything we do, matching our technical knowledge with their IT needs. Our goal as a team is to be approachable and persistent in solving problems, whether that is taking care of day-to-day issues or with strategic planning.

— Floyd Bell
COO | Technical

Schedule a FREE
Risk Assessment

Don’t wait for a disaster to be the reason why you need us. In one (free) conversation, we can uncover some essential ways to keep your business and your people up and running.

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