At Pearl Solutions Group, we believe great talent drives great outcomes. If you’re motivated by purpose, integrity, and innovation, don’t hesitate to apply. Future opportunities may be just around the corner!
Even when we’re not actively hiring, we’re always interested in connecting with people who align with our values and love helping others through technology.
Our most common openings are for Client Services Specialists (IT Service Desk), the friendly, problem-solving experts who keep our clients supported and systems running smoothly.
If you’re passionate about technology, thrive on collaboration, and take pride in delivering excellent service, we’d love to hear from you. You can also follow us on LinkedIn for other job opportunities.
A Client Services Specialists contributes to Pearl Solutions Group’s value of customer excellence by providing remote support to end users for our clients. This includes but is not limited to diagnosing hardware, software, virtualization infrastructure, backup services, telecommunications, and networking problems for LAN/WAN computing devices such as printers, scanners, laptops, desktops, VPN and networking equipment in a predominantly Microsoft environment. Employees will work an 8-hour shift between the hours of 7am and 5pm Monday through Friday (US Central Time).
The candidate must have a passion for technology and a true commitment to growing their technical skill set. They will be working on the latest technologies for clients as well as supporting existing environments.
To qualify for this position, the candidate must have basic understanding of all technical solutions that a small or medium business uses on a daily basis. The candidate must also desire to operate in a dynamic, growing environment that requires the use of products and tools that will be new to them. And a candidate must have the ability to communicate effectively with teammates as well as the end user.
Job Responsibilities
Professional Qualifications
Technical Qualifications
A Client Services Specialist will work towards mastering the following:
Salary / Benefits:
This is a full-time salaried position with pay commensurate with experience. Medical / Dental / Vision / 401k / PTO
Our Mission:
To provide best practice, enterprise grade IT services, solutions, and hardware to small to mid-size businesses with 30 – 300 technology workers. We add more value than expected with every interaction as we serve our customers in an honest and efficient way.
If you are self-motivated, passionate about technology, and want to be a part of a vibrant growing company, we welcome you to apply!
We’ll review and reach out to all who qualify when we have an opening.