Mobile and cloud technologies are making their way into industries that have field and fleet workers to help improve operations and the customer experience. Internet connectivity on job sites is improving rapidly as well and the combination of rugged equipment, cloud solutions, and reliable connection opens up a lot of possibilities for your business. Here are three ways technology improves your mobile workforce:
Cloud & SAAS Solutions: The use of cloud-based storage and document sharing and SAAS applications connects your mobile workforce and clients like never before. SAAS applications help with project management and scheduling and can connect your customers with current account/service status and next steps as well. These solutions allow businesses to store and share files and account insights securely with staff and customers no matter their location.
Rugged Devices & Mounting Equipment: Rugged devices are engineered to withstand the harsher environments of field work. Durable laptops, handhelds, printers, and accessories are built to offer longer-life, continuous battery power, superior connectivity, and strenuous security. Your mobile staff still need to safely operate their vehicles so the right mounting equipment is also critical for successful implementation of mobile tech. Your total cost of ownership is reduced with these field-appropriate devices and their infrastructure supports your application and peripheral needs.
Reliable Wireless Connectivity: With increasingly available internet access, your field crews have the best opportunity to not only stay on top of their own processes and schedules but also have immediate access to help customers with account or service questions or concerns. Equipping your mobile workforce with superior power management, wiring, timers, connection devices, and network reliably connects them with the technology they need for on-time, accurate, and efficient work.
At Pearl Solutions Group, we understand that a well-equipped workforce optimizes processes, empowers employee productivity, enables real-time collaboration, improves customer/patient experiences, and controls costs. Our solutions include the most durable, reliable, and secure mobile technology and mounting products on the market. Our team knows it is critical to have your technology work the first time and every time thereafter and we have the experience in compatible device and software system design, sturdy and reliable wiring and mounting installation, and expert maintenance support and service resources.