How To Protect Your Business From Data Extortion

by | Cybersecurity

Let’s talk about something that’s become a serious threat to businesses of all sizes—data extortion. You’ve probably heard about ransomware in the news. A hacker gets into a company’s network, locks or steals data, and demands money to give it back. That’s data extortion. And it’s not just big corporations being targeted anymore—small and mid-sized businesses (SMBs) are increasingly in the crosshairs.

Why? Because most SMBs don’t have the same cybersecurity defenses as larger companies. Hackers know this. But don’t worry—you don’t need to become a cybersecurity expert overnight. You just need to understand the risks and put a few key protections in place.

What Is Data Extortion, Really?

Data extortion usually happens like this:

  1. A hacker gains access to your systems (through phishing emails, weak passwords, or unpatched software).

  2. They encrypt your data so you can’t use it—or worse, they steal sensitive files.

  3. They demand a ransom, often in cryptocurrency, in exchange for returning the data or not leaking it online.

It’s a double whammy. You lose access to important business data and risk the public exposure of client records, financial info, or intellectual property. Not to mention the reputational damage.

Who’s At Risk?

If your business:

  • Has employees using email

  • Stores files on computers or cloud services

  • Accepts payments or handles customer data

  • Uses any kind of internal system or software

…then yes, you’re at risk.

But the good news? There are practical, manageable steps you can take to reduce that risk dramatically.

7 Ways to Protect Your Business From Data Extortion

1. Train Your Team (Really Train Them)

Most attacks start with a simple phishing email—something that looks like it’s from a trusted source but isn’t. All it takes is one employee clicking a fake link or downloading a sketchy attachment.

What you can do:
Run regular security awareness training. Teach your team how to spot red flags, like emails with poor grammar, strange requests, or suspicious links. And test them with mock phishing attempts now and then.

2. Use Strong, Unique Passwords + Multi-Factor Authentication

Passwords like “Welcome123” aren’t cutting it anymore. Hackers use bots that can guess thousands of common passwords in minutes.

What you can do:
Use a password manager so your team doesn’t have to remember dozens of complex passwords. And turn on multi-factor authentication (MFA)—that’s when logging in requires a password and a second step (like a code sent to your phone).

3. Keep Software Up to Date

That “remind me later” button? It’s not your friend. Outdated software often has security holes that hackers exploit.

What you can do:
Set devices and systems to auto-update, or have your IT provider manage patching for you. This includes everything from your operating system to your business apps and antivirus.

4. Back Up Your Data—Regularly and Securely

If your data is locked or deleted during an attack, backups are your best bet. But not all backups are created equal.

What you can do:
Back up your data offsite and offline—meaning in a secure cloud system and/or on a separate device not connected to your main network. And test your backups regularly to make sure they actually work.

5. Limit Who Has Access to What

Not everyone in your business needs access to everything. If one employee’s account gets compromised, you don’t want the hacker accessing your entire system.

What you can do:
Implement role-based access control—a fancy way of saying people only get access to the tools and files they need for their job. Your IT provider can help set this up easily.

6. Have an Incident Response Plan

If a cyberattack does happen, time is everything. Knowing who to call, what to shut down, and how to notify your clients can save your business.

What you can do:
Work with your IT provider to create a simple, step-by-step response plan. Print a copy. Save it somewhere accessible offline. And make sure your leadership team knows how to use it.

7. Work With a Managed IT & Cybersecurity Partner

Trying to handle all this in-house can be overwhelming—especially when you’re also running a business. That’s where a Managed IT and Cybersecurity Services Provider comes in.

What we do:
We monitor your systems 24/7, keep your software patched, help train your staff, respond quickly to suspicious activity, and back everything up securely. We act as your front line of defense so you can focus on what you do best.

What If You’re Already Under Attack?

If you’re dealing with a ransomware demand or suspect a breach, don’t panic. Do not pay the ransom right away (or at all if you can avoid it). Instead:

  1. Disconnect affected devices from your network.

  2. Contact your IT provider immediately.

  3. Notify your cyber insurance provider if you have coverage.

  4. Begin executing your incident response plan.

Getting professionals involved as soon as possible can make a huge difference in recovery time and cost.

Prevention Is Way Cheaper Than Ransom

We’ve seen the cost of a data extortion attack range from a few thousand to millions of dollars—between the ransom, downtime, lost customers, and recovery. The cost of prevention? A fraction of that.

You don’t have to be a tech whiz to protect your business. Just a few smart steps (and maybe a little help from a trusted IT partner) can keep your company safe, your reputation intact, and your data where it belongs.

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