About Pearl
Pearl Solutions Group serves small to mid-sized businesses, utilities, and public agencies throughout the Midwest. We are approachable and persistent in solving IT network, device, and connectivity challenges in your office, facility, remote, and mobile workforces.
We believe that behind every problem is a person. We want our clients to be relieved and reassured that we are here to help with a personable, knowledgable, and prompt approach. We are here to solve your IT problems and coordinate and oversee long-term, strategic planning — both are important and required.
Our Vision
The vision of Pearl Solutions Group is to be the IT and mobile workforce solution of choice for companies in the midwest by focusing on long-term customer relationships and always being proactive with our services and technical knowledge.
Our Mission
The mission of Pearl Solutions Group is to provide best practice, enterprise-grade IT services, solutions and hardware to small to mid-size businesses with 30-300 technology workers. We add more value than expected with every interaction as we serve our customers in an honest and efficient way.
Our Values
Integrity
Integrity is the foundation of all relationships and is not something you can make people feel you have. We promise to work with integrity with our clients, our partners and anyone that we do business with. If we do something wrong, we will do whatever it takes to make it right.
Customer Excellence
We are committed to our clients at every level. We talk about this in every meeting and at the proverbial water cooler so every person in our organization knows that the customer is the most important person and we must strive to be proactive in our effort to exceed expectations.
Continual Learning
We are passionate about technology and how it can help solve business problems and save every business money if used correctly. That’s why we are always researching our market to see how we can help our clients leverage new technologies in new and amazing ways to help their business.
Employee Empowerment
The team at PSG knows they are the heart of our organization and that their success is the company’s success. We strive to give everyone the opportunity to further themselves and in turn providing more value to our clients over time.
Servant Leadership
Every business deserves a leadership team that understands that real leadership it not given but earned. We work every day to earn the respect of our employees and clients by having humility and actively listening to the needs of those we are here to serve.
Our Brand Promises
- Support with a smile
- Calls answered by a real person
- Daily update on your open ticket
Meet the Pearl Leadership Team
Gregg Smith
CEO |Sales
Floyd Bell
COO |Technical
Margaret Smith
Chairman |HR & Finance
Jennifer Wedemeier
Executive Accounting & Operations Specialist
Tom Heafner
IT Delivery Manager
Nate Krueger
Mobile Workforce Delivery Manager
How can we help you solve IT?
Managed Services
Use our IT Operations when:
- Your team needs 24/7 IT support
- Users issues aren't being resolved in a timely manner
- You require more from your current IT solution
Professional Services
Use our Consulting and Implementation Division when:
- You’re interested in cloud services
- You want a Microsoft Partner
- You need to address your network or IT infrastructure
Cybersecurity
Use our Cybersecurity Services because:
- You're not “too small” to be at risk
- Your employees are not being trained to look for malicious emails
- Your security plans are reactive
Mobile Workforce
Use our Mobile Workforce Division when:
- Your fleet and field team need to be connected
- Equipment must be standardized
- Installation and technical support of equipment is required.
Pearls of wisdom
”We put the customer at the center of everything we do, matching our technical knowledge with their IT needs. Our goal as a team is to be approachable and persistent in solving problems, whether that is taking care of day-to-day issues or with strategic planning.“
— Floyd Bell
COO | Technical
Let's chat about how we can help.
Call us at 636.949.8850, grab a spot on our calendar, or fill out this form and we will reach out to you.