The Executive’s Guide To Co-Managed
& Outsourced IT
Co-managed I.T., also called Co-MITs, is a customized set of ongoing I.T. services, support, and tools we offer to companies with I.T. departments to help “co-manage” all aspects of I.T. support. Not only does this save your organization money, but it also enables your I.T. team to be more effective and efficient, giving you greater peace of mind, better I.T. support, and protections against downtime, cybercrime, ransomware and I.T.-related compliance violations.
It is NOT about taking over your I.T. leader’s job or replacing your entire I.T. department.
It is NOT a one-off project-based relationship where an I.T. company would limit their support to an “event” and then leave your team behind to try and support I.T.
It’s also NOT just monitoring your network for alarms and problems, which still leaves your I.T. department to scramble and fix the problems.
It IS a flexible partnership where we customize a set of ongoing services and software tools specific to the needs of your I.T. person or department that fills in the gaps, supports their specific needs and gives you far superior I.T. support and services at a much lower cost.
Here are just a few of the reasons why growing companies are moving to a co-managed I.T. approach:
- We don’t replace your IT staff; we make them BETTER. By filling in the gaps and assisting them, giving them best-in-class tools and training and freeing them to be more proactive and strategic, we make them FAR more productive for you. As an added bonus, THEY won’t get burned out, frustrated and leave.
- You don’t have to add to your head count. Let’s face it: overhead walks on two legs. Plus, finding, hiring and retaining TOP talent is brutally difficult. With co-managed IT, you don’t have the cost, overhead or risk of a big IT team and department. We don’t take vacations or sick leave. You won’t lose us to maternity leave or an illness, or because we have to relocate with our spouse or we’ve found a better job.
- Your IT team gets instant access to the same powerful IT automation and management tools we use to make them more efficient. These tools will enable them to prioritize and resolve your employees’ problems faster, improve communication and make your IT department FAR more effective and efficient. These are software tools your company could not reasonably afford on its own, but they are included with our co-managed IT program.
- “9-1-1” on-site. In the unexpected event your IT leader was unable to perform their job OR if a disaster were to strike, we could instantly provide support to prevent the wheels from falling off.
- You get a TEAM of smart, experienced IT pros. No one IT person can know it all. Because you’re a co-managed IT client, your IT lead will have access to a deep bench of expertise to figure out the best solution to a problem, to get advice on a situation or error they’ve never encountered before and to help decide what technologies are most appropriate for you (without having to do the work of investigating them ALL).
- You’ll stop worrying (or worry less!) about falling victim to a major cyber-attack, outage or data-erasing event. We can assist your IT leader in implementing next-gen cyber security protections to prevent or significantly mitigate the damages of a ransomware attack or security breach. We can also assist in providing end-user awareness training and help you initiate controls to prevent employees from doing things that would compromise the security and integrity of your network and data. CRITICAL MAINTENANCE WILL BE DONE.
- We provide your IT leader and team free workshops and training. We offer workshops and webinars for our co-managed IT clients so they’re more informed on critical topics such as cyber security, disaster recovery, compliance regulations, best practices and more.
We take customer satisfaction very seriously. We offer a money back guarantee if you are not happy with our services for a given month.