As a business leader or owner, you really have your hands full taking care of clients and running your business. The last thing you need to worry about is becoming an IT expert and keeping up with the daily issues, maintenance, and potential cyberattacks. When you partner with a Managed Service Provider (MSP), they make sure everything pertaining to your computer network and its security is handled so you aren’t distracted, inconvenienced or slowed down and you can invest your time and your staff’s time in running your business. Proactive, high-quality IT support and other benefits of managed IT services you can count on include:
You’ll have peace of mind that critical security updates and patches are being done on your firewall, spam and antivirus software to drastically reduce your chances of a virus or hacker attack. While nothing can guarantee 100% protection, and an MSP can greatly minimize your risk with a proactive approach to maintaining these critical protections.
You’ll know with certainty your data is being backed up and can be restored quickly in the event of an emergency. It is EXTREMELY common for backups to fail and it is possible no one is validating that your data is being backed up in a way that would allow you to resume work fast. A managed IT services partnership means someone is proactively monitoring your backup to ensure you won’t fall victim to a ransomware attack, disgruntled employee, accidental deletion or even a fire, flood or natural disaster.
You’ll eliminate the frustration and inconvenience of unexpected downtime because we’ll be proactively maintaining your systems to prevent that from happening. All IT systems degrade in performance over time, causing them to slow down, hang up and crash. Preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.
You’ll receive faster resolution to any IT problem, thanks to remote management tools, most MSPs have the ability to remotely access (and repair) most IT problems right from their offices. If they cannot fix it remotely, make sure your contract includes the option to have a technician dispatched to your office the same day so you will receive priority support when you have a problem.
You’ll have the experience of a full in-house IT department, without the costs. Working with an MSP means you have access to a deep bench of professionals to support your network, which will give you access to a broad level of skills and expertise on an as-needed basis.
You’ll be able to budget for network support just like you budget for rent or insurance. Wouldn’t it be nice to avoid unexpected costs for fixing or restoring your network? Under a managed IT services partnership, you’re paying a fixed, agreed-upon IT services budget.
Pearl Solutions Group has a 3-tiered managed IT service program. The three tiers are created to provide scalable support as your business needs grow. Every tier can expect our approachable and persistent approach to IT with a commitment to happier, more productive teams.