9 Top Security Risks and Tools for Private Clubs Managing Member Data, Payments and Vendor Access (2026)
September 9, 2026
Private clubs depend on a surprisingly complex mix of technology. Member records, payments, POS systems, reservations, accounting, Microsoft 365, access control, employee devices, guest Wi-Fi and outside vendors may all connect to daily operations.
For a GM, Controller or club leader, the real security challenge is not simply worrying about “cybersecurity.” It is knowing who can access important systems, whether member and payment information is properly protected, and whether the club could continue operating if a system, account or vendor connection failed.
The nine areas below focus on the practical risks club leaders can identify, question and manage.
Criteria
The nine items were selected using four criteria:
Operational impact: Could the issue interrupt payments, dining, reservations, communications, accounting or other club operations?
Data exposure: Could it affect member, employee, financial or payment information?
Likelihood of being overlooked: Can the risk grow quietly as employees, vendors and systems change?
Ability to address it: Is there a practical combination of technology, process or accountability that can reduce the risk?
The order is intended as a practical starting point, not a universal ranking. Every club’s priorities will depend on its systems, vendors, payment environment and existing controls.
1. Payment Systems Where Responsibility Is Not Clear
Private clubs may accept payments through dues, dining, golf shops, events, online statements, mobile POS and other channels. Even when a third party processes those transactions, the club still has responsibilities.
The PCI Security Standards Council states that outsourcing payment processing does not remove a merchant’s responsibility to oversee applicable service providers, understand shared responsibilities and validate compliance as required. PCI DSS also requires organizations using applicable third-party service providers to monitor their PCI compliance status at least annually.
What to check
Who processes each type of payment?
Where can staff enter or view payment information?
What PCI responsibilities belong to the club?
Which responsibilities belong to the payment provider?
Who owns the club’s annual PCI validation process?
Tools and controls to consider
Tokenized payment processing
Point-to-point encryption, or P2PE, where appropriate
The applicable PCI DSS Self-Assessment Questionnaire
Approved external vulnerability scanning where required
For applicable environments, PCI DSS requires vulnerability scans at least once every three months.
Private-club platforms such as Clubessential and Jonas Club Software also address payment security. Clubessential states that CE Payments encrypts and tokenizes sensitive payment data. Jonas specifically notes that using its payment technology does not eliminate a club’s PCI reporting responsibilities.
2. Vendors That Still Have Access After Their Work Is Done
Clubs often rely on different companies for club-management software, POS, cameras, access control, HVAC, accounting applications, networks, websites and other systems.
Vendor access is often necessary. Unmanaged vendor access is the problem.
Questions a club should be able to answer
Which vendors currently have remote access?
Which systems can each vendor reach?
Does each technician have an individual account?
Is multifactor authentication required?
Who approves vendor access?
Is access removed when a project or relationship ends?
Tools and controls to consider
Microsoft Entra ID for identity and access management
Cisco Duo for multifactor authentication
Privileged-access products such as BeyondTrust or CyberArk for environments that warrant more formal controls
A vendor-access register listing vendor, system, access method, owner and review date
Before adding another product, clubs should first create visibility. If leadership cannot identify who has remote access to critical systems, that is the first problem to solve.
3. Shared Accounts and Employee Access That Never Gets Cleaned Up
Private clubs frequently have shared workstations, multiple departments and employees who change roles. Seasonal or temporary staff can add another layer of complexity.
A shared account such as frontdesk@ or a generic administrative login may be convenient, but it makes accountability and offboarding harder.
Tools and controls to consider
Individual employee accounts wherever systems support them
Role-based access based on job responsibilities
A formal onboarding and offboarding checklist
Microsoft Entra ID, Microsoft Authenticator or Cisco Duo
Password managers such as NordPass, Keeper or Bitwarden Business when credentials legitimately need to be shared
Multifactor authentication is one of the strongest baseline controls available. Microsoft reports that MFA can block more than 99.2% of identity-based attacks.
For systems within applicable PCI DSS scope, PCI DSS v4.x also requires passwords used as an authentication factor to be at least 12 characters, or at least eight characters if the system does not support 12.
A useful test is simple: Can you remove one employee’s access without changing everyone else’s login?
4. Too Many People Can Access Too Much Member Information
Member information may exist across club-management systems, accounting software, Microsoft 365, SharePoint, shared drives and other applications.
Depending on the club, that may include:
Member contact information
Account balances and transaction history
Reservation and event activity
Family or household information
Financial reports
Employee records
Board documents
The issue is often not that the software lacks permissions. It is that permissions accumulate.
An employee changes jobs but keeps old access. A consultant receives temporary access that becomes permanent. A Microsoft 365 group grows without anyone reviewing who still belongs in it.
Tools and controls to consider
Role and permission controls within Jonas, Clubessential or other core applications
Microsoft Entra ID groups for managing access
Microsoft Purview when more formal data classification or loss-prevention controls are appropriate
Recurring access reviews for finance, HR, executive and member-data systems
The objective should be least-necessary access: employees can reach what they need for their jobs without automatically seeing everything the club stores.
5. Guest Wi-Fi, POS and Business Systems Are Not Properly Separated
A private club may provide connectivity across a clubhouse, dining areas, golf shop, pool, fitness facilities, event spaces and outdoor areas.
That makes network design both an operational and security issue.
Member and guest devices should not have unnecessary access to payment, accounting or administrative systems.
The PCI Security Standards Council notes that network segmentation can reduce which systems fall within the cardholder data environment. Poor segmentation can expand that scope.
Networks to evaluate separately
Guest and member Wi-Fi
Employee devices
POS and payment systems
Administrative systems and servers
Cameras, access control and other connected devices
Tools commonly used for business-grade networking
Cisco Meraki
HPE Aruba
Fortinet
The specific product is less important than the configuration. Having two different Wi-Fi names does not, by itself, prove the underlying systems are properly isolated.
6. Emails and Texts That Look Like Normal Club Business
Private clubs operate through relationships. Employees communicate constantly with members, vendors, board members and coworkers, giving fraudulent messages plenty of believable context.
A fake request could look like:
A vendor changing payment instructions
A GM requesting a document
A board member asking for information
A member questioning a charge
A Microsoft sign-in notification
A text about a delivery or reservation
In phishing simulations analyzed in Verizon’s 2026 Data Breach Investigations Report, the median successful click rate for mobile-focused tactics such as voice and text messages was 40% higher than for email.
Tools and controls to consider
Microsoft Defender for Office 365
Check Point Harmony Email & Collaboration, formerly Avanan
A verification process for changes to banking or payment instructions
Technical filtering matters, but so does making it normal for employees to verify an unusual request before acting.
7. Internet-Facing Technology Is Not Patched Quickly Enough
Security risk is not limited to stolen passwords.
Verizon’s 2026 DBIR reports that 31% of breaches started with exploitation of software vulnerabilities, making vulnerabilities the leading initial-access method in its dataset.
For a private club, technology requiring updates can extend beyond employee computers.
Systems to include
Firewalls
VPN or remote-access systems
Servers
Wireless equipment
Websites and applications
Cameras and connected devices
Employee computers
Older software that may no longer receive security updates
Tools and controls to consider
Microsoft Intune
NinjaOne
Automox
Automated operating-system and application patching
Vulnerability scanning
A replacement plan for unsupported equipment
The management question is not simply, “Do we patch computers?” It is, “Who is responsible for identifying every system that needs to be updated?”
8. Backups Exist, but Nobody Knows How Recovery Would Actually Work
Having a backup is not the same as having a recovery plan.
A club should know what would happen if an important system became unavailable during a busy weekend, event or accounting cycle.
Verizon reports that ransomware was involved in 48% of breaches analyzed in its 2026 DBIR.
Rather than focusing only on the threat itself, club leaders should ask what happens after an outage.
Questions to answer
Which systems and data are backed up?
How frequently?
How long are backups retained?
Can an attacker or compromised administrator delete them?
Who is responsible for restoring data?
When was a real restore last tested?
Which systems must return first?
Backup platforms may include
Veeam
Datto
Cove Data Protection
Dedicated Microsoft 365 backup products
The tool is only one piece. The club also needs recovery priorities for accounting, member communications, files, payments and other essential functions.
9. Employees Are Using AI Without Clear Rules for Club Information
AI is becoming part of everyday work. Club teams may use tools to draft member communications, summarize meeting notes, analyze spreadsheets, prepare presentations or streamline administrative tasks.
The security issue is not simply whether employees use AI. It is whether anyone has established rules for what information can be entered into those systems.
Information that deserves clear handling rules
Member lists
Individual member situations
Financial statements
Payroll and HR information
Board documents
Credentials
Payment information
Confidential contracts
Verizon’s 2026 DBIR found that threat actors are also using generative AI across different stages of attacks, including targeting, initial access and malware development. The report found a median threat actor researched or used AI assistance across 15 different documented techniques.
Tools and controls to consider
A written acceptable-AI-use policy
Approved business platforms such as Microsoft 365 Copilot or ChatGPT Business
Data-loss-prevention controls where appropriate
Employee training on what information should not be entered into unapproved AI systems
Clubs do not need an overly complicated AI policy to begin. Employees do need to know which tools are approved, what information is restricted and whom to ask when they are unsure.
How to Choose Which Security Improvements Come First
Do not begin by purchasing nine new security products. Begin by determining where the club has the greatest combination of operational importance, sensitive information and unclear ownership.
Step 1: Identify critical systems
Map the systems responsible for:
Member information
Payments and POS
Accounting and finance
Email and Microsoft 365
Reservations and club operations
Access control
Network connectivity
Step 2: Identify who has access
For each system, document:
Employees with access
Administrative accounts
Outside vendors
Remote-access methods
Other systems connected to it
Step 3: Score each area using five questions
For every critical system, ask:
Is MFA required where available?
Can access be removed quickly?
Is the technology patched and supported?
Can the data or system be recovered?
Is one person or provider clearly accountable for managing it?
The areas with the most “no” or “we don’t know” answers should move toward the top of the priority list.
FAQ
Does our club still have PCI responsibilities if Jonas, Clubessential or another company processes our payments?
Yes. Outsourcing payment processing can reduce the systems and PCI requirements that apply directly to the club, but it does not automatically eliminate the club’s responsibilities.
PCI SSC says merchants using third parties still need to oversee relevant providers, understand shared responsibilities and monitor applicable providers’ PCI compliance status at least annually.
Confirm your specific validation requirements with your acquiring bank, payment brand or appropriate PCI resource.
Should member Wi-Fi be separate from our staff and POS systems?
Member and guest devices should be appropriately isolated from systems they do not need to access, particularly payment and administrative environments.
The exact design depends on the club, but PCI guidance makes clear that network segmentation can affect which systems fall within the cardholder data environment.
Do not assume separate Wi-Fi names automatically mean the underlying networks are securely separated.
Do all club employees need MFA?
MFA should be broadly used on business systems that support it, with particular priority given to email, Microsoft 365, remote access, administrative accounts and systems containing sensitive information.
Microsoft reports that MFA can block more than 99.2% of identity-based attacks.
The exact implementation will depend on each application and the types of accounts employees use.
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How often should we review vendor access?
Review access whenever a vendor relationship or project ends, and establish a recurring review for vendors with remote or administrative access.
For applicable payment-related third parties, PCI DSS requires organizations to monitor service providers’ PCI compliance status at least annually.
What should we do first if we do not know how secure our club’s technology is?
Do not start by shopping for another product.
Start by inventorying:
Critical systems
Administrative accounts
Vendors with access
Payment systems
Network connections
Backup and recovery responsibilities
Then determine where MFA is enabled, which vendors have remote access, how critical systems are separated and who owns each responsibility.
Once those basics are visible, leadership can prioritize actual gaps instead of guessing.
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Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
session
Statistics cookies collect information anonymously. This information helps us understand how visitors use our website.
Clarity is a web analytics service that tracks and reports website traffic.
Used to monitor number of Google Analytics server requests when using Google Tag Manager
1 minute
_gid
ID used to identify users for 24 hours after last activity
24 hours
_ga_
ID used to identify users
2 years
_gali
Used by Google Analytics to determine which links on a page are being clicked
30 seconds
_gac_
Contains information related to marketing campaigns of the user. These are shared with Google AdWords / Google Ads when the Google Ads and Google Analytics accounts are linked together.
90 days
__utmx
Used to determine whether a user is included in an A / B or Multivariate test.
18 months
__utmv
Contains custom information set by the web developer via the _setCustomVar method in Google Analytics. This cookie is updated every time new data is sent to the Google Analytics server.
2 years after last activity
__utmz
Contains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server
6 months after last activity
__utmc
Used only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session.
End of session (browser)
__utmb
Used to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server.
30 minutes after last activity
__utmt
Used to monitor number of Google Analytics server requests
10 minutes
__utma
ID used to identify users and sessions
2 years after last activity
Marketing cookies are used to follow visitors to websites. The intention is to show ads that are relevant and engaging to the individual user.
Facebook Pixel is a web analytics service that tracks and reports website traffic.
This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.
1 day
messagesUtk
This cookie is used to recognize visitors who chat with you via the chatflows tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser.
13 months
__hssrc
Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.
session
__hssc
This cookie keeps track of sessions.
30 minutes
hubspotutk
This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
13 months
__hstc
The main cookie for tracking visitors.
13 months
hs_langswitcher_choice
This cookie is used to save the visitor's selected language choice when viewing pages in multiple languages.
2 years
hs-membership-csrf
This cookie is used to ensure that content membership logins cannot be forged.
session
__hsmem
This cookie is set when visitors log in to a HubSpot-hosted site.
1 year
hubspotapi
This cookie allows the user to access the app with the correct permissions.
7 days
hs-messages-is-open
This cookie is used to determine and save whether the chat widget is open for future visits.
30 minutes
__hs_notify_banner_dismiss
This cookie is used when the website uses a Notify consent banner type.
180 days
hs_ab_test
This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.
session
__hs_gpc_banner_dismiss
This cookie is used when the Global Privacy Control banner is dismissed.
180 days
__hs_initial_opt_in
This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode.
7 days
__hs_cookie_cat_pref
This cookie is used to record the categories a visitor consented to.
6 months
__hs_do_not_track
This cookie can be set to prevent the tracking code from sending any information to HubSpot.
13 months
hubspotapi-csrf
This is used for CSRF prevention - preventing third party websites from accessing your data. Expires after a year.
1 year
__hs_opt_out
This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again.
13 months
hubspotapi-prefs
This is used with the hubspotapi cookie to remember whether the user checked the 'remember me' box (controls the expiration of the main cookie's authentication).
1 Year
You can find more information in our Cookie Policy and .