Your club is more than a business. It is a curated environment built on uncompromising standards. We keep the technology behind that environment running flawlessly so your team never has to think about it.
At Pearl Solutions Group, we’re a dedicated IT service provider for golf clubs, country clubs, racquet clubs, and private clubs of all types across the St. Louis metro area and nationwide.
We have partnered with premier private clubs across the St. Louis metro area, Florida, and nationwide since 2014 to keep their technology as polished as the member experience they deliver.
When Rob Crandall stepped into his role as General Manager & CEO of Racquet Club Ladue, aging technology and inconsistent Wi-Fi were creating challenges for staff and members. He needed more than a company that could fix problems when they happened. He needed an IT partner that understood private club operations and could help strengthen the club’s technology foundation.
Pearl Solutions Group refreshed outdated hardware and wireless infrastructure, supported the club through a major technology transition, and helped create a more reliable day-to-day experience. In this client spotlight, Rob shares why responsive, service-driven private club IT support matters and why he sees Pearl as a partner, not simply a vendor.
In Their Words
“Pearl Solutions Group offers a partnership, not a vendor. With Pearl, we bought the relationship.”
Rob Crandall, General Manager & CEO at Racquet Club Ladue
— Trusted by Premier Clubs —
— Industry Partners —
As active partners and members of CMAA and NGCOA, we stay connected to the challenges club leaders face and the strategies that work.
Today’s golf and country clubs balance preserving member traditions with meeting modern technology expectations. When members are dining, competing, or enjoying club amenities, technology should remain invisible while performing with absolute reliability in the background. Pearl Solutions Group delivers IT management tailored to the unique pace of golf clubs operations, combining proactive monitoring, seamless integrations, and strengthened cybersecurity.
Our team understands the demands of both golf and country club environments, from busy dining periods to tournament days, and ensures systems are prepared to handle every detail. By reducing downtime, securing sensitive data, and simplifying vendor coordination, we keep operations running smoothly so staff can focus fully on delivering exceptional member experiences.
Club Leadership Success
“We have been working with Pearl Solutions Group as our IT provider since 2014. They offer personalized service with quick response times. We have gone through two server migrations and several building renovations/new build projects. I would highly recommend them.”
Barb, Controller at Bellerive Country Club
In short, it’s all about specialized expertise that protects your reputation and operational excellence. More specifically, it includes:
We understand Jonas, ClubEssential, and other leading systems, along with amenities, seasonal demands, and tournament-critical reliability. Our expertise ensures your technology consistently supports smooth operations and the high standards members expect.
Your club’s busiest times often happen outside normal business hours. Our team is available day and night to resolve issues quickly, ensuring weekend events, peak service hours, and member experiences are never disrupted.
Cyber threats are becoming more sophisticated, and private clubs are not exempt. Our layered defenses include endpoint protection, proactive email security, and redundant backups that keep your data safe and your reputation protected.
Through our ongoing engagements with CMAA and NGCOA, we stay at the forefront of technology innovations and evolving regulatory standards in the club industry. We translate these insights into practical strategies that help your club stay secure, compliant, and ready for the future.
Top-tier clubs in St. Louis have trusted Pearl for 12 continuous years and counting. Our team becomes a true extension of yours, embedded deeply enough to anticipate needs, respond with urgency, and evolve strategies that align perfectly with your club’s vision.
Coordinating multiple technology vendors can create unnecessary complexity. We act as your single point of accountability, handling vendors, integrations, and updates so your systems run more smoothly with faster problem resolution.
At many clubs in St. Louis and Nationwide, there is no dedicated IT person. Instead, there is a controller, an office manager, or a GM who became the IT contact by circumstance, not by choice. If you are that person, you already know the exhaustion of troubleshooting a POS system between member check-ins or chasing down a Wi-Fi issue during a Saturday banquet.
You are not an IT, and you should not have to be. At Pearl Solutions Group, we exist to take that weight off your shoulders completely. When something goes wrong, you call us. We handle it. You get back to running your club
Your club is not a single building. It is a network of spaces, each with its own demands.
Connecting all of these spaces reliably, securely, and without gaps requires more than a general IT provider. It requires someone who has done it before at clubs just like yours. Our Pearl IT professionals design and manage multi-building, multi-zone networks specifically for the club environment, so every corner of your property performs the way your members expect.
Whether you run a golf club, country club, racquet club, or private member organization, our club IT services are built around one expectation: everything works, every time.
Full infrastructure management that maintains seamless operations day in and day out.
Advanced threat detection and prevention systems that neutralize attacks before they impact operations.
An advanced managed AI platform built for club operations, with optional pre-configured department agents that work seamlessly with your IT infrastructure.
Documentation and processes that reduce insurance costs while strengthening member trust.
Crystal-clear call quality with advanced features that work anywhere, on any device.
Secure, high-performance WiFi that covers your entire club property seamlessly.
At Pearl Solutions Group, our team is headquartered in St. Louis, Missouri, and has proudly served premier golf, country clubs, racquet clubs, and private clubs across the metro area.
Beyond St. Louis, we provide the same high-quality managed IT services and cybersecurity support to clubs across the United States. Distance is not a barrier. Our remote capabilities and 24/7 support model mean your club gets expert coverage wherever you are located.
No matter where your club is located, our professional IT team delivers consistent, responsive IT support built specifically for golf, country clubs, racquet clubs, or private club operations.
Private Clubs We Serve:
Schedule a risk-free, confidential assessment of your golf club, country club, racquet club, or private club’s technology infrastructure and compliance status.
Strategic Technology Partnership
“We recently switched to Pearl and are very happy with their service. The switch began with their very thorough review of our current IT systems and setup. The transition was efficient and painless for us. An added value of the transition was getting our systems (including server room and peripheral wiring) organized and set up properly. Their help desk support has been great, quickly solving our problems. I would recommend the Pearl team to anyone looking for great and efficient IT Support.
Tim O’Bryan, Controller at Sunset Country Club
Your Club’s Digital Caddie, written by Pearl Solutions Group CEO Gregg Smith, offers golf and country club financial leaders a clear, practical guide to evaluating technology partnerships, cybersecurity risk, and IT decision-making in club environments.
The principles in this book reflect the same strategic mindset that informs our Club IT Services — from proactive risk management and vendor coordination to cybersecurity oversight and operational resilience.
Golf clubs, racquet clubs, country clubs, and other private club leaders ask us the same things before getting started. Here is what you need to know about working with Pearl Solutions Group as your IT partner.
If your club is in the St. Louis metro area, Pearl Solutions Group offers a complete range of managed IT and cybersecurity services built specifically for private member organizations. Whether you operate a golf club, country club, racquet club, or athletic club, we understand the systems, standards, and member expectations that come with running a premier facility.
Yes. While our headquarters are in the St. Louis metro area, we provide IT services and cybersecurity support to private clubs nationwide. Our remote capabilities and 24/7 support model allow us to deliver consistent, high-quality service regardless of your club’s location.
We work with a wide range of private member organizations, including golf clubs, country clubs, racquet clubs, tennis clubs, and multi-amenity private clubs. If your organization serves members, manages events, processes payments, and depends on technology to deliver a premium experience, we have the expertise to support you.
Private clubs run on technology. When any of your systems go down, the member experience suffers immediately. Managed IT services give your club proactive monitoring, faster issue resolution, and the kind of strategic technology support that keeps operations running smoothly, whether it is a Saturday morning rush or a Saturday evening gala.
With real-time monitoring and proactive maintenance, potential issues are identified and addressed before they interrupt your operations. Whether it is peak weekend hours, a major tournament, a wedding reception, or a members-only dining event, your systems need to perform. A managed IT partner catches problems in the background so your staff and members never notice them.
Most clubs are required to comply with PCI DSS standards for payment processing, applicable state privacy laws governing member data, and increasingly, cybersecurity frameworks required by insurance carriers as a condition of coverage. These are not optional requirements, and the penalties for non-compliance are real. At Pearl Solutions Group, we help clubs understand their specific obligations and put the right systems and documentation in place to meet them without disrupting daily operations.
A managed IT partner monitors your environment for vulnerabilities, maintains secure payment processing systems, and produces the documentation and reporting your leadership team or board needs at audit time. Compliance becomes a continuous, managed process rather than a once-a-year scramble. Our IT team also stays actively connected to CMAA and NGCOA, which means we track evolving standards specific to the club industry.
The investment varies based on your club’s size, number of locations, systems in use, and service level needs. Pearl Solutions Group provides transparent, predictable pricing with no hidden fees. More importantly, quality IT services typically return far more than they cost. The right question is not what IT services cost. It is what the wrong IT approach costs your club.