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Look No Further! You’ve Found Your Managed IT Services Provider in St. Louis

Leave the Managed IT Support Services to Us

IT issues are going to happen; that’s just technology. We’ve all been there, and it shouldn’t be management or leadership’s problem to make sure workstations are functioning properly (there are bigger issues to deal with!). So, how do we solve that? It goes back to Pearl’s company philosophy: Behind every problem is a person.

We know that behind every computer problem is a person who just needs their technology to work. We hear it time and time again from our clients: they appreciate having a friendly and reliable resource available for quick response.

We’re the managed IT services company you can talk to. We promise:

  • Support with a Smile
  • Calls Answered by a Real Person
  • Daily Updates on Your Open Ticket

If that sounds like the level of managed IT services you’ve been looking for, schedule a no-cost consultation today.

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Who Pearl Serves with Managed IT Support Services

Pearl Solutions Group delivers IT managed services and IT managed support to businesses throughout the Midwest region. If you understand that prioritizing IT means that you value your employees and your clients, then we’re ready to make it easy for you.

We’re proudly part of the St. Louis business community and are happy to serve the metro and surrounding areas. Our IT management service clients are in St. Louis, St. Charles, Chesterfield, O’Fallon, South County, Central West End, and beyond.

How Can IT Management Services Help Your Business?

When you partner with Pearl for managed IT support in St. Louis, you’ll never have to wonder what benefits your team will enjoy. They include:

  • Tailored Solutions for Your Unique Needs: We understand that every business is different. Our team will work closely with you to assess your technology needs and develop a comprehensive plan that aligns with your business goals, ensuring optimal efficiency and performance. Our service tiers are designed to help meet you exactly where you are today and offer the opportunity to scale as you grow.
  • Proactive Monitoring & Maintenance: Say goodbye to unexpected IT issues and costly downtime. Being under our constant, expert care means we are always monitoring your network, servers, and devices to identify potential problems before they escalate. With regular maintenance and updates, we ensure your systems are always up to date and protected against the latest threats.
  • Reliable Data Security: Protecting your valuable business data is our top priority. Our managed IT support services include security measures to safeguard your network from cyber threats, data breaches, and unauthorized access. We employ advanced encryption, multi-factor authentication, and regular backups to ensure your critical information remains secure.
  • 24/7 Technical Support: IT problems can occur at any time, and that’s why we’re here for you around the clock. We answer the phones live during normal business hours and 24/7 with a call service that alerts our on-call team when there’s an emergency. We will make sure you can reach someone when you need help.
  • Scalable Solutions for Business Growth: As your business expands, your IT needs will evolve, too. Our managed IT support tiers are designed to allow you to scale easily and accommodate your changing requirements. We’ll adapt to your growth trajectory, ensuring your technology infrastructure keeps pace with your business goals.
  • Cost-Effective Solutions: Between IT talent gaps, unreasonable and unexpected downtime with overwhelmed internal teams, and hiring and maintaining an internal IT department, the costs can be high and difficult to manage for organizations. By outsourcing your IT needs to us, you can enjoy the expertise of a dedicated IT team and save on infrastructure, training, and personnel expenses.

Four Levels of Managed IT Support Services to Suit Your Needs

BASIC

This level of managed IT services provides basic IT support and a professional resource your users can call for assistance. We will monitor your computers, servers, and firewalls for any issues, ensure Windows and 3rd party patches are being applied successfully, and provide basic anti-virus and anti-malware protection for your users.

ESSENTIALS

At this level, we will proactively support you as an organization with unlimited remote assistance to your users and live 24/7 support. We’ll actively monitor and fix all IT system problems and include reports for visibility. Essential items like 1 TB of data backup, critical security tools and resources, and design and administration of Microsoft applications are included.

COMPLETE

A robust partnership of both Managed Service and Managed Security Service solutions, this includes everything from Basic and Essential with added cybersecurity and a strategic approach to IT. You’ll have a dedicated client success manager and hands-on application training to increase collaboration and productivity. You can count on the latest cyber tools being installed to protect your business from evolving threats.

CO-MANAGED

A flexible partnership where we work alongside your current IT team to provide customized, ongoing services and expert-level support to fill in IT resource or talent gaps. We take on what you cannot or do not want to manage to help you save money, provide more efficient IT support, and protect against turnover, downtime, and cyber crime. See if co-managed IT support is right for you organization.

Here’s How Pearl Solves Managed IT Services

It can seem impossible to stay up-to-date with technology. Pearl solves IT for you by ensuring that your IT “just works,” so you and your team can be productive. We are also there to guide you and figure out what your company needs from an infrastructure and cybersecurity standpoint.

And Here’s How to Get Started with Managed IT Services:

We want you to be able to avoid the frustration, overwhelm, and lost productivity that come from having a haphazard or non-existent IT plan. The first step is scheduling a free, zero-obligation consultation. This can be conducted 100% remotely, with or without your current IT company or department’s knowledge.

At a minimum, the consultation is a completely cost and risk-free way to get a credible third-party evaluation of the security, stability, and efficiency of your current managed IT services.

You might not be an IT expert, but you’re still expected to make decisions that impact employee morale, business profitability, and growth. With managed IT services in St. Louis by Pearl Solutions Group, you’ll know that you have strategic and efficient IT, which results in a happier, more productive team. Are you ready to experience all that and more? Let’s get started.

Steve Lowy, Envision

“The team at Pearl Solutions Group has been great to work with from day one. They are proactive and address issues quickly. We would definitely recommend them to anyone looking for a Managed Services partner. They are an excellent partner with Envision, LLC.”

Jim Gossrau, C Bennett

“Pearl will exceed your expectations! Pearl has freed up my time to advance the business rather than fix everyone else’s issues. Instead of inventing solutions to problems I do not know how to solve, I tell my employees to call Pearl because they fix any issue we throw their way! Responding quickly and answering every question imaginable. They are such a great value and I recommend their Managed Services to anyone.”

Andy Zhan, Boy Scouts of America, Greater St. Louis Area Council

“Pearl Solutions Group has been a trusted IT Managed Services partner for several years. When looking for a Managed Services partner, we needed a partner that could handle our size and multiple locations in Missouri and Illinois. Pearl has been an active partner with technical staff onsite every week and an engaged management team that shows they care about their customers.  I highly recommend Pearl to anyone looking for a responsive partner that you can rely on to make sure your users are being taken care of.”

You can say these things about your managed IT services company, too! Contact us to get started.

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Partner with Pearl for Managed IT Services in St. Louis

You’ll discover that Pearl Solutions Group is a nationally recognized leader in our industry, focused on long-standing relationships and ongoing service agreements with our clients. We can customize and scale our IT services based on what’s best for your operations. After completing a no-cost consultation, we’ll make recommendations based on your needs.

In addition to managed IT services, these services are also part of our IT support offerings:

How can we help you with managed IT services in St. Louis? Let’s find out with a consultation.