Cybersecurity Services for Utilities and Critical Infrastructure

Pearl Solutions Group helps you strengthen cybersecurity across business IT, identities, networks, cloud environments, and ICS and OT. Our approach is designed to reduce risk while respecting the reliability, availability and operational requirements your environment depends on.

Your technology environment can span business systems, operational technology, remote infrastructure, vendors and field operations. Cybersecurity decisions have to account for more than traditional office IT.

IT and OT Have Different Requirements

Reliability Comes First

Remote Access Is Common

Legacy Technology Adds Complexity

What a Utility Cybersecurity Program Should Cover

Your cybersecurity program should address the systems, users, access points and recovery processes that keep your organization operating. The goal is not to add security tools in isolation, but to build coordinated protection across the environment.

Identity & Access

Protect user accounts, privileged access and remote connections with appropriate authentication, access controls and monitoring.

Endpoint & Server Security

Protect workstations, servers and connected systems with monitoring, detection and response capabilities.

Network Security

Segment environments appropriately, control access between systems and monitor network activity for suspicious behavior.

Cloud & Microsoft 365 Security

Secure cloud services, email, identities and configurations that support daily business operations.

ICS & OT Security

Address the unique requirements of industrial control systems and operational technology, including control systems such as SCADA, without treating them exactly like traditional IT.

Backup, Recovery & Incident Readiness

Maintain tested backups, recovery procedures, incident-response plans and clear responsibilities for restoring critical systems.

How Pearl Helps You Strengthen Cybersecurity

Your cybersecurity program should address the systems, users, access points and recovery processes that keep your organization operating. The goal is not to add security tools in isolation, but to build coordinated protection across the environment.

PROTECT

Security Monitoring & Protection

Ongoing protection across endpoints, identities, email and cloud environments, including:

  • EDR
  • ITDR
  • Advanced Email Security
  • 24/7 SOC Monitoring

CONTROL

Identity, Cloud & Microsoft 365 Security

Strengthen identity controls, Microsoft 365 configurations and cloud security through access protections, monitoring and Microsoft 365 Security Baselines.

PRIORITIZE

Vulnerability & Risk Management

Identify weaknesses, prioritize risk and create a practical path for remediation based on the systems and operations involved.

OPERATIONAL

ICS & OT Cybersecurity

Assess and strengthen security around industrial control systems and operational technology, including:

  • SCADA systems
  • Remote access
  • Segmentation
  • Network dependencies
  • Connectivity paths supporting remote assets

RECOVER

Backup, Recovery & Incident Readiness

Improve recovery planning, backup resilience and response procedures so your organization is better prepared when an incident occurs.

GUIDE

Compliance & Strategic Guidance

Support for:

  • Cybersecurity assessments
  • Policy development
  • Framework alignment
  • Penetration Testing for Compliance Audits
  • Audit readiness
  • vCISO-level guidance

Cybersecurity support is part of an ongoing Pearl relationship.

We can support your internal team across IT security, ICS/OT, compliance and other cybersecurity priorities as needs evolve.

You do not need to start with a broad, open-ended cybersecurity engagement. Pearl begins by narrowing the focus to the areas that matter most, then helps you turn the findings into practical next steps.

Start With a Short Consultation

Free Scan & Assessments: Establish a Baseline

Build Ongoing Cybersecurity Support

IT and ICS/OT Security Require Different Approaches

You need to protect both business technology and operational systems, but those environments are not managed the same way.

INFORMATION TECHNOLOGY

IT Systems

OPERATIONAL TECHNOLOGY

ICS & OT Systems

Compliance, Governance & vCISO Support

Cybersecurity requirements can come from regulators, insurers, internal governance, industry frameworks and customer expectations. You need both the technical controls and the policies, documentation and oversight to support them.

NERC CIP | NIST CSF | IEC 62443 | CISA Guidance

Pearl Solutions Group helps you prepare for applicable cybersecurity requirements and strengthen the technical, administrative and governance practices that support compliance readiness.

Compliance Readiness

Policies & Documentation

Develop or strengthen:

  • Incident response plans
  • Governance policies
  • Business continuity documentation
  • Other security procedures

Framework Alignment & GRC

vCISO & Strategic Guidance

Technology planning can cross IT, cybersecurity, operational systems, vehicles and the tools your crews use in the field. The 2027 Utility Technology Planning Guide helps you review those priorities together and identify what may need attention before your budget is finalized.

2027 Utility Technology Planning Guide

Common Utilities Cybersecurity Questions

How is cybersecurity different for utilities?

Utility cybersecurity has to account for both traditional IT systems and operational technology. That can include business applications, identities, remote access, SCADA systems, telemetry, substations and other operational assets with different uptime, safety and lifecycle requirements.

What should a utility cybersecurity program include?

A utility cybersecurity program should address identity and access, endpoint protection, network security, cloud and email security, ICS and OT security, including control systems such as SCADA, vulnerability management, backups, recovery and incident readiness.

Can an MSP support both IT and ICS/OT security?

Some managed service providers can support both, but you should verify the provider’s specific ICS and OT experience, including SCADA where relevant. Traditional IT security expertise does not automatically translate to operational environments with different availability and lifecycle requirements.

What is the difference between IT security and ICS/OT security?

IT security typically protects business systems, users, data and cloud environments. ICS and OT security focuses on industrial control systems and operational technology that monitor or control physical operations, including control systems such as SCADA, where availability, safety and operational continuity may be especially important.

Does cybersecurity compliance mean a utility is fully secure?

No. Compliance requirements can provide useful controls and structure, but they may not address every system, dependency or risk in your environment. Cybersecurity planning should consider operational risk in addition to applicable compliance obligations.

Can Pearl Solutions Group work with an existing utility cybersecurity or IT team?

Yes. Pearl Solutions Group can work alongside your internal team through an ongoing managed or co-managed relationship, bringing cybersecurity expertise, assessments, ICS/OT support and implementation support as needs evolve.

Schedule a Utility Cybersecurity Consultation

Start with a short conversation about your current environment, concerns and priorities. We’ll use that discussion to identify the NIST CSF functions or categories that deserve the closest look and determine whether a targeted vulnerability scan and assessment would be a useful next step.

Looking for broader utility technology support?

Pearl Solutions Group also supports utilities across managed and co-managed IT, cybersecurity, ICS & OT, and Fleet Mounting & Field Technology.