Your technology environment extends well beyond traditional business IT. You may be supporting employees and cloud systems, securing ICS and OT environments, keeping remote assets connected, and equipping crews with technology they depend on in the field.
Pearl Solutions Group helps you bring those needs together through ongoing IT support, cybersecurity, industrial networking, fleet mounting and field technology.
30+ Years
SUPPORTING UTILITIES Since 1994
IT sUPPORT
Co-Managed & Fully Managed IT SUPPORT
Security
OT/ICS CyberseCURITY SOLUTIONS
Field/Fleet
Fleet Mounting & Field technology solutions
Your team is likely responsible for much more than laptops, servers and business applications. Technology now reaches across cybersecurity, operational systems, communications, vehicles, remote assets and the tools your crews rely on every day.
Day-to-day support, cybersecurity, infrastructure improvements and long-term priorities can all compete for the same people and resources. When your team is already stretched, important work can be difficult to move forward.
Your business systems, identities, cloud environments and industrial control systems have different security and availability requirements. You still need a security strategy that considers how those environments connect and where risk can cross between them.
Your vehicles and crews depend on more technology than ever. Mounting, devices, docks, power, cabling and connectivity all need to work together so the technology supports the job instead of getting in the way of it.
A vehicle purchase can create new IT requirements. A remote connection can introduce cybersecurity considerations. A new operational platform may depend on networking, access, staffing or recovery capabilities that have to be planned alongside it.
The challenge is not simply managing more technology. It is understanding how your systems, people and environments depend on one another.
Support the business. Secure the environment. Equip the field.
One partner for technology needs that cross your IT environment, cybersecurity program and field operations.
You may need deeper support in one area or across several. Pearl Solutions Group helps you connect the technology supporting your business, your cybersecurity program and the crews working in the field.
Whether you already have an internal IT team or need broader day-to-day technology support, we can provide the ongoing capacity, coverage and expertise your organization needs.
Capabilities:
Already have an internal IT team?
Pearl can extend your team with additional capacity, coverage and specialized expertise while your internal staff remains at the center of your technology environment.
Your cybersecurity program has to protect more than one layer of the organization. We help you strengthen security across users, identities, Microsoft 365, endpoints, networks and industrial environments.
Capabilities:
Your field technology should be designed around how your crews actually work. We help you plan, stage, mount and deploy technology across vehicles and remote environments so devices, power, connectivity and installation work together.
Capabilities:
For more than 30 years, Pearl Solutions Group has supported organizations with technology that has to work reliably every day. Our experience with utilities extends across IT support, cybersecurity, operational environments, fleet mounting and technology used in the field.
That broader experience helps us understand how decisions in one part of your environment can affect another.
30+ Years Serving Utilities
98.6% Positive End-User Feedback
3,400+ End Users Supported
5/5 Stars 175+ Google Reviews
When a water utility began working with Pearl Solutions Group in March 2019, its technology needs looked very different than they do today. Since then, the organization has grown exponentially, and Pearl has grown alongside it, supporting that growth with managed IT services, cybersecurity and infrastructure support.
As the organization expanded, Pearl continued to adapt with it. Our team has helped support new technology needs, strengthen cybersecurity and take on larger initiatives as they emerged. During a recent office move, Pearl prepared and set up the network for the new location, helping ensure the technology environment was ready to support the next phase of growth.
Because Pearl already understood the organization’s systems, users and priorities, new initiatives could be approached with the broader environment in mind rather than as isolated projects.
That is the value of a long-term technology partnership: support that evolves with your organization as needs, priorities and projects change.
Technology planning can cross IT, cybersecurity, operational systems, vehicles and the tools your crews use in the field. The 2027 Utility Technology Planning Guide helps you review those priorities together and identify what may need attention before your budget is finalized.
Use the guide to review priorities across:
Yes. A co-managed IT model lets you keep your internal team while adding capacity, coverage or specialized expertise where you need it. Pearl Solutions Group can supplement areas such as help desk support, infrastructure, cybersecurity and other ongoing technology needs without requiring you to outsource the entire IT function.
When evaluating managed service providers, look beyond basic help desk support. Your provider should understand critical infrastructure, cybersecurity, operational technology, field operations and the reliability requirements of your environment. It is also important to understand how the provider works with existing internal resources and how much experience they have supporting organizations like yours.
Your environment may extend across business IT, cybersecurity, industrial control systems, remote assets, communications infrastructure, vehicles and field technology. A provider supporting you needs to understand how those environments interact and where operational requirements differ from a traditional office environment.
Some can, but traditional IT experience does not automatically mean a provider has ICS and OT security expertise. You should evaluate the provider’s experience with industrial environments, IT/OT connectivity, operational requirements and control systems such as SCADA.
Yes. Pearl can work alongside your existing IT team through an ongoing co-managed relationship, providing additional capacity, coverage, infrastructure support and cybersecurity expertise while your internal team continues to manage the areas that make sense for your organization.
Yes. Pearl Solutions Group supports vehicle technology mounting, rugged computers and tablets, docks and peripherals, power and cabling, device staging and deployment, industrial cellular routers and antennas, remote connectivity and other technology used by crews in the field.
Whether you are working through an IT challenge, evaluating cybersecurity, planning an ICS or OT security initiative, or deploying technology in the field, start with a conversation about what your organization needs.
Get clarity without pressure.