Struggling IT Hurts Your Business

by | Managed Services

It is more critical than ever that you have a healthy, efficient, and expert IT department. Struggling IT hurts your business not only in overspending with redundant software, outdated technology, and inefficient job performance, any breach of your network security could put you out of business. The problem is that your IT staff has half the resources they need to help your business and it’s not their fault. Most companies don’t fully understand all the skill sets required in a properly staffed, competent IT department. At a minimum, you need:

  • Help desk technician for troubleshooting end-user problems, questions, and needs (1 for every 70 employees with a salary range of $35,000 to $50,000).
  • Network administrator responsible for maintaining, updating, and securing your computer network (1 for every 200 employees with a salary range of $55,000 to $90,000).
  • Network/software engineer responsible for planning and implementing your network (1 for every 200 employees with a salary range of $63,000 to $100,000).
  • IT Manager responsible for leading and supervising your help desk technician, network administrator, and engineer (1 for every 500 employees with a salary range of $90,000 to $150,000).
  • CIO, CTO responsible for setting and leading the IT strategy to ensure IT facilitates the goals of the organization (1 per company with a salary range of $100,000 to $150,000).
  • CISO responsible for creating, implementing, and managing a company’s IT security policies to prevent and/or respond to a breach (1 per company with a salary range of $185,000 to $250,000).

If you are trying to satisfy all of these specialties within one or two IT people on staff, you can see now how impossible it is for them to properly support your business’s IT needs. But you also know that building out your own competent IT department that employs just one of each of the above specialists could cost you a salary investment of $450,000.

Outsourcing is a less expensive option that would also give you FAR superior services and cybersecurity protection. As your company grows or you find you need additional support, rather than hiring for every role, consider how co-managed IT can help with additional resources, specialized expertise, and IT management and automation tools.

Co-managed IT is NOT about taking over your IT leader’s job or replacing your current IT department. It’s also NOT about monitoring your network for alarms and problems while still leaving your IT staff to scramble and fix. Co-managed IT is a flexible partnership customizing a set of ongoing services and software tools specific to the needs of your IT program that fills in the gaps, supports the specific needs of your current IT staff, and gives you superior support and services at a much lower cost.

If you want to see how outsourced I.T. would benefit your organization, contact us to set up a free network assessment. We will evaluate your specific situation and recommend the approach that would work best based on your specific needs, budget, and goals.

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